Effective Date: [05/05/2025]

Welcome to Flowers By Design. By accessing or using our website https://flowersbydesign.co.in, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions.

Please read these terms carefully before using our website or services.

1. General

• These Terms and Conditions apply to all users of the website and all purchases made through the site.

• Flowers By Design reserves the right to update, change, or replace any part of these Terms at any time without prior notice. Your continued use of the site constitutes acceptance of those changes.

2. Products & Services

• Our floral arrangements and products are handcrafted, and some variations in design, flower type, or packaging may occur.

• Product availability is subject to seasonal and regional factors. In case of unavailability, suitable replacements of equal or greater value will be used.

• Images shown are for illustrative purposes. The actual product may vary slightly.

3. Pricing & Payment

• All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• Prices are subject to change without prior notice.

• Payments must be made in full at the time of order through the available payment gateways.

4. Order Confirmation & Delivery

• Orders are confirmed only after successful payment and receipt of a confirmation email.

• Delivery slots are chosen by the customer during checkout. We strive to adhere to these slots but do not guarantee exact timing due to logistical constraints.

• Orders with incorrect/incomplete delivery details may result in delays or failed deliveries.

5. Cancellations, Returns & Refunds

• Please refer to our Returns, Refund & Cancellation Policy for detailed information.

• Cancellations must be requested 48 hours before the delivery time (custom or same-day orders are non-cancellable).

• Refunds, if approved, are processed within 7 business days via the original mode of payment.

6. Intellectual Property

• All content on this website — including text, images, graphics, logos, and designs — is the property of Flowers By Design and protected under applicable copyright and trademark laws.

• Unauthorized use or reproduction of our content is strictly prohibited.

7. User Conduct

You agree not to:

• Use the website for any unlawful or unauthorized purpose.

• Attempt to breach the website’s security or hack into servers.

• Transmit any viruses or harmful code.

8. Limitation of Liability

• Flowers By Design shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• In no event shall our liability exceed the amount paid by the customer for the specific order in dispute.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.

10. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Bangalore, Karnataka.

11. Contact Us

For any questions or concerns regarding these Terms, you can reach us at:

📧 Email: info@flowersbydesign.co.in
🌐 Website: https://flowersbydesign.co.in