Privacy Policy

Important Information and who we are

Effective Date: 05/05/2025

At Flowers by Design, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing/shipping address.

  • Order Details: Products purchased, special delivery instructions, recipient’s information.

  • Payment Information: Credit/debit card details (processed securely via third-party processors).

  • Website Usage Data: IP address, browser type, access times, and referring website addresses.

  • Communication Preferences: Newsletter subscriptions, promotional messages, inquiries.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders.

  • Communicate with you about your order or inquiry.

  • Personalize your shopping experience.

  • Improve our website and customer service.

  • Send marketing communications (if you opt-in).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service Providers: Payment processors, delivery couriers, website hosts.

  • Legal Authorities: When required by law or to protect our rights.

All third parties are required to respect the security of your personal information and to treat it in accordance with the law.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These may be used to remember preferences, analyze website traffic, and offer tailored content. You can manage cookie settings in your browser.

5. Data Security

We take reasonable and appropriate measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain processing activities.

  • Withdraw consent for marketing at any time.

To exercise your rights, please contact us at [insert contact email].

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Flowers by Design
Email:  info@flowersbydesign.co.in
Phone: +91 9845 260 260
Website: flowersbydesign.co.in