Shipping & Delivery Policy
Important Information and who we are
At Flowers By Design, we take pride in delivering your floral arrangements and custom-designed gifts with care, precision, and a commitment to timeliness. Our shipping and delivery process is designed to offer a seamless experience from order placement to doorstep delivery.
Order Confirmation & Delivery Eligibility
Deliveries are scheduled for orders that have been confirmed and fully paid. Customers opting for delivery will be required to provide accurate information including:
Full delivery address
Recipient’s name and contact number
Preferred delivery date and time slot
Kindly ensure that all details are correctly entered at the time of checkout, as Flowers By Design will rely solely on this information to fulfill your delivery accurately.
Delivery Timeline
Depending on product availability and delivery location, orders may be delivered:
Same-day (for express orders and select products)
Within 1 to 7 business days (for custom designs or outstation deliveries)
We always strive to honor the preferred delivery slot selected by the customer; however, external factors such as weather conditions, traffic, or logistics constraints may occasionally impact exact timings.
Delivery Partners
Deliveries are carried out by:
Our in-house logistics team
Verified floral partners and artisans
Trusted third-party delivery/logistics partners
We ensure all delivery agents meet our standards of quality and professionalism.
Delivery Charges
Delivery charges may vary based on:
The location and pin code
Urgency of delivery (e.g., same-day or fixed-time delivery)
Type and size of product(s) ordered
Any applicable charges will be clearly communicated during the checkout process.
Important Notes
If the recipient is unavailable at the time of delivery, our team will attempt to coordinate a redelivery or connect with the sender for alternate instructions.
Flowers By Design is not responsible for failed deliveries due to incorrect or incomplete delivery information.
For any concerns or special delivery instructions, feel free to contact us at info@flowersbydesign.co.in